Support

No matter the issue, AST is ready to meet your every need. AST offers:

Our customer service group can be contacted by the following means:

Before you call, please check the following (if applicable to your equipment):

Remove the disposable static mixer
Verify that the equipment was receiving the proper amount of air pressure and/or electricity dependent upon the model
Check material levels in tanks and for debris
Verify the equipment is dispensing at the correct ratio by performing a ratio check
Identify any possible material blockages at the check valves, dispenser and hoses
Have the serial number of the machine (which is located in the operating manual and on the name plate) available to offer the customer support representative for quicker service
Please note that each of AST’s machines are specifically set up for the material which was detailed in the Material Application Data Sheet (MADS). Before changing to a different material, please consult AST.