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CUSTOMER SERVICE
Providing exceptional customer support and technical service is the driving force of AST. We see it as an opportunity that allows us to demonstrate our ability and desire to provide our customers with the best support in the industry.
We provide timely, knowledgeable and friendly technical support for all the equipment that we design and manufacture. Our customer service group is located at our Minneapolis facility.
Here is a list of some of the services we offer to compliment your equipment (some service charges may apply):
REPLACEMENT/SPARE PARTS
TRAINING
- Factory and field training seminars available
- Quality assurance program for design and manufacturing processes
- Video training available
INFORMATION
- Complete service and maintenance history records for each current system
- Complete engineering and manufacturing specifications and drawings for all equipment
- Complete inventory of consumable items such as static mixers, mixer nuts, etc.
SUPPORT
- Engineering support to work with you in maintaining equipment and increasing production
- System upgrade support
- Field upgrades, repair and service - both in field and at the factory
- Preventative maintenance programs
Our customer service group can be contacted by:
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